Delete your esimbloom account and data

How to close your esimbloom account and have the personal data held against it erased — from inside the app, or by email if you have already uninstalled it — and what happens to your order history afterwards.

Deleting from the app

The app carries the deletion control itself: sign in, open Profile, and use Delete Account at the bottom of the screen. A confirmation dialog explains that the action is permanent, and once you confirm it the account closes immediately and you are signed out on every device.

Requesting deletion by email

If the app is already uninstalled, or you cannot sign in, email support@esimbloom.com from the address registered on the account. We confirm the request comes from the account holder before acting on it, complete the deletion within 30 days, and confirm by email when it is done.

What survives deletion

Purchase and tax records — order totals, dates and invoices — are retained to meet accounting obligations, held against the transaction rather than a usable profile. An eSIM already installed on a device also keeps running until its plan expires, because the profile lives on the carrier network rather than in your account.